Enhancing the Guest experience

Geberit are proud to annouce the 2023 Hotel Guest Experience Report. The report, created in collaboration with some of the UK's top industry experts, delves into the current challenges and opportunities facing the hotel industry and serves as a valuable resource for those designing hotels of the future.

Four contributors, all experts in their fields, discuss the future of hotels including automation and hotels in the digital age, the importance of good storytelling and tackling skills shortages.

A digital age: how technology is set to shape the hospitality industry

Jane Pendlebury, CEO of HOSPA, discusses how hotels can strike this balance and looks at what future role the metaverse may have to play in shaping guest experience.

Read Jane’s chapter

Designing for the future: tackling the skills shortage by re-imagining the guest experience

John Mullens from Revinate examines how embracing cost-effective technologies in an on demand world can lead to both increased operational efficiencies and guest satisfaction for hotels.

Read John’s chapter

The stories we tell: narrative driven design in the age of information

Alon Baranowitz of Baranowitz + Kronenberg Architecture looks at the significance of good storytelling in the age of information and how a good story can quench the mind and soul of guests.

Read Alon’s chapter

Download your copy of the report

Hotel Guest Experience Report 2023

Sit back, relax and read your own copy of the Hotel Guest Experience Report 2023 to discover exclusive insights from the best eyes in the world of hotel design, and to uncover the future of hospitality design.