Trust in premium qualityGeberit Service included

Services with wow factorAn experience for everyone

Established brands provide all the reassurance customers are looking for when deciding to buy a high-quality product. As your experienced partner, Geberit offers valuable support at every stage of the purchasing journey – and beyond.

The entire experience proves a hit with showroom consultants, plumbers and plenty of end customers time after time. Watch our video to learn more.

When you buy a shower toilet, you want a perfectly equipped product. You also want to be able to count on a complete service package. This is why Geberit offers a comprehensive service promise designed to offer all-round support before, during and even after your purchase.

Gain valuable insights

Everything you need to know about AquaClean can be found on our website, in our brochures or via the Geberit customer service team.

Try before you buy

Speak to your showroom consultant about trying AquaClean before you buy and experience the feeling of maximum freshness for yourself.

Benefit from a personal consultation

Geberit training courses are designed to allow your showroom consultant to correctly assess your construction situation and needs.

Installed in no time

Smart solutions allow the shower toilet to be installed quickly and cleanly in your bathroom.

Self-explanatory operation

The controls are intuitive and immediately clear. This means you can use your shower toilet right away without having to spend hours reading manuals.

Straightforward maintenance

The easy-to-clean design and material make maintaining your shower toilet a breeze.

Available any time

The Geberit customer service team is available via many channels: hotline, email, social media or chatbot – simply choose the option you prefer.

Remote support

Our remote support service resolves issues directly from our head office. This saves you the trouble of having to call in – and wait for – a service technician.

Home delivery

Select everything you want from the AquaClean range in the Web Shop and have it conveniently delivered to your door.

Our unique remote support service is unlike anything you’ve experienced before: If an error message appears and you need a quick solution, you can authorise Geberit customer service to access your device directly from the control centre and provide you with support right where you need it.

Benefits of Geberit remote support

All being well, your device is ready for use again after the free remote support session without having to wait for an on-site appointment with a service technician.

Download the app now and get set up for remote support